Welcome to fullstackavenue.info! Your satisfaction is our priority, and we strive to ensure a positive shopping experience. If for any reason you are not entirely satisfied with your purchase, we’re here to help.

Return Eligibility

• Timeframe: You may return most new, unopened items within 30 days of delivery for a full refund.

• Condition: Items must be in their original condition, including all packaging, tags, and accessories. Items that are damaged, altered, or not in original condition may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned:

• Perishable goods (food, flowers, etc.)

• Downloadable software products

• Personal care items (hygiene products)

• Gift cards

• Customized or personalized items

Return Process

1. Initiate Return: Email us at support@fullstackavenue.info within 30 days of delivery with:

   • Your order number

   • Reason for return

   • Photos of the item (if applicable)

2. Authorization: We’ll email you a Return Merchandise Authorization (RMA) number and instructions within 3 business days.

3. Ship Your Return:

   • Include the RMA number on your package

   • Use a trackable shipping method

   • Ship to: [Insert Return Address]

   • Return shipping costs are the customer’s responsibility unless the return is due to our error

Refunds

• Processing Time: 5-10 business days after we receive your return

• Method: Refund will be issued to your original payment method

• Partial Refunds: May be issued for items not in original condition or missing parts

Exchanges

For same-item exchanges:

1. Contact us at support@fullstackavenue.info

2. We’ll provide instructions for sending back the original item

3. Replacement will ship once we receive your return (subject to availability)

Damaged/Defective Items

If you receive a damaged or defective item:

1. Contact us within 7 days of delivery

2. Include photos showing the damage/defect

3. We’ll arrange for a replacement or refund

Late/Missing Refunds

If you haven’t received your refund:

1. Check your bank account (processing may take 10 business days)

2. Contact your credit card company

3. If still unresolved, email us at support@fullstackavenue.info

Return Shipping Costs

• Customer pays return shipping unless the return is due to:

  • Wrong item shipped

  • Defective/damaged item

  • Other errors on our part

• We recommend:

  • Using a trackable shipping service

  • Purchasing shipping insurance

International Returns

• Customers are responsible for:

  • Return shipping costs

  • Any customs fees

• Refunds will exclude original shipping costs

Final Sale Items

Items marked “Final Sale” cannot be returned or exchanged.